Shipping policy

General Shipping & Holidays:

• Available shipping options and estimated delivery times are shown at checkout.
• Eligible U.S. orders of $50 or more ship free. Some oversized or specialty items may be excluded.
• Items fulfilled by different partners may arrive in separate packages and on different dates.
• Tracking details are emailed when each package ships. Tracking updates are managed by the carrier and may not appear immediately.
• Delivery estimates may be affected by holidays, weather, carrier delays, and peak demand.
• Please verify your shipping address before ordering. Changes aren’t guaranteed after production begins.
• For lost, damaged, or missing deliveries, email shadybbqproducts@gmail.com with your order number.